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• Web sites for health

Consumer guidelines

• 1. How to search the Internet for health information
  
  1.1 Information searching
  1.2 Gateways
  1.3 Search engines
  1.4 Search tips
  1.5 Confidence building
  

• 2. How to judge the quality of a Web site
  
  2.1 Trust and reputation
  2.2 Who produced the site
  2.3 Purpose of the site
  2.4 Funding sources
  2.5 Date
  2.6 How the information is written
  2.7 Descriptions of conditions and treatments
  2.8 Medical research
  2.9 Personal experiences
  2.10 Foreign sites
  2.11 Communication
  2.12 Links
  2.13 Disclaimers
  2.14 Kitemarks
  2.15 Design
  2.16 Interactive facilities
  2.17 Other guidelines
  
  
• 3. How to manage information in partnership with health professionals
  

Support group guidelines

• 1. How to produce good quality information
  
  1.1 Trust and reputation
  1.2 Details of the organisation
  1.3 Purpose of the organisation
  1.4 Associated organisations
  1.5 Funding sources
  1.6 The way the information is written
  1.7 Non-English language material
  1.8 Descriptions of conditions and treatments
  1.9 Medical research
  1.10 Personal experiences
  1.11 Communication
  1.12 Links to other sites
  1.13 Data protection
  1.14 Copyright
  1.15 Terms and conditions
  1.16 Disclaimers
  1.17 Kitemarks
  1.18 Advertising
  1.19 Interactive facilities
  1.20 Other quality guidelines
  

• 2. How to design good quality Web sites
  
  2.1 Practicalities
  2.2 Principles of good design
  2.3 Accessibility
  2.4 Accessibility - fonts, colours, graphics and audio
  2.5 Accessibility - use of technology
  2.6 Usability
  2.7 Appearance
  2.8 Testing and evaluation
  2.9 Maintenance and development
  

• 3. How to market Web sites
  
  3.1 Web site address
  3.2 Keywords
  3.3 Search engine listings
  3.4 Linking to your site
  3.5 Traditional methods
  
  
• 4. How to help consumers use health information from the Internet
  
  4.1 Promoting the value of information
  4.2 Using gateways - searchable catalogues of health Internet sites
  4.3 Using search engines
  4.4 Search tips and confidence building
  4.5 Judging the quality of information
  4.6 Managing information in partnership with health professionals
  

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© Copyright for this site is held by Contact a Family and the Information Society Research and Consultancy Group, School of Computing, Engineering and Information Sciences, Northumbria University. Site published February 2003. Last updated October 2006. Review date October 2007.